To change your Flowroute account e-mail address:
(This is the primary contact e-mail address that will be used for account logins and official account notifications. When this email is changed, we will send a confirmation request to the new address.)
Log into your Flowroute Manage Portal
- Find Preferences on the left side panel
- The landing page will be Account Information. Scroll down to the Account e-mail address section.
- Update the e-mail on file with the new e-mail address.
- Use the Save button located right under this section to apply changes.
To change your Portability e-mail address:
(This e-mail address is specifically only used for information needed by Porting to communicate important Portability information.)
Log into your Flowroute Manage Portal
- Find Preferences on the left side panel
- The landing page will be Account Information. Scroll down till you see the Portability e-mail address section
- Update the e-mail on file with the new portability e-mail address.
- Use the Save button located right under this section to apply changes.