The article describes setting up a maximum outbound rate rule for making international calls. The following steps describe locating the outbound rate for the country you want to call. A maximum outbound rate blocks any outbound calls with a rate higher than the rate for the one you specify. For example, if you're calling India, and the rate is $0.0299 per minute, you can set a rule that blocks calls from being made to any country where the rate is higher than that rate. This adds an extra layer of security to your account.
To set a maximum outbound call rate:- Log on to Flowroute Manage.
- First, check the rate for the country you call. For this example, we are checking the outbound call rate for India.
- Click Billing, and then click Outbound Rates.
A list of the current outbound rates, arranged alphabetically by country, appears. This list can also be downloaded and saved locally by clicking Download All Rates.NOTE: Rates are subject to change. Always verify the rate before making any changes to your account. - Search for the country for which you want to set up a maximum outbound rate. Note the rate down. You'll use this as the baseline for setting up your maximum outbound rate. In this example, we're using INDIA - MAHARASHTRA with a rate of $0.0299 per minute.
- Next, set a maximum outbound rate.
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Click the Preferences menu, and then click Fraud Control.
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Go to the Maximum Outbound Rate section.
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In the 'Block outbound calls...' field, enter the rate that blocks any call if the outbound per minute rate exceeds the rate specified here. For example, if you call INDIA - MAHARASHTRA at a rate of $0.0299 per minute, then you would want to set up a maximum outbound rate rule that blocks calls with an outbound rate higher than $0.0299 per minute.
IMPORTANT: If the per minute rate increases for the country or countries you typically call, you'll need to change your maximum outbound rate setting; otherwise, the rule will block any outbound call if the per minute rate you enter here is less than the updated rate. -
Click Change.
You're all set up and good-to-go!
NOTE: You can also set up a Destination Whitelist rule. Calls can also be made to the countries added to this list, regardless of the rate. Alternatively, you can create a strict whitelist instead. A strict whitelist only allows calls to the countries on the list, regardless of any maximum outbound rate. Outbound calls are blocked to countries, not on the strict whitelist. |
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